Privacy Policy

How Winngoo Trade collects, uses and protects your information.

Last updated: November 3, 2026

1. Overview

This Privacy Policy explains what personal information Winngoo Trade collects, how we use it and the choices you have. By using the Platform you agree to this policy.

2. Information we collect

  • Account details: name, email address, phone number, password, gender and birth month if you provide them.
  • Business details: address, GST number, company and product information.
  • Activity: enquiries, requirements, messages and how you use the Platform.
  • Device data: browser type, IP address and cookies.
  • Payment details: handled by our payment partner. We do not store your full card details.

3. How we use your information

  • To create and manage your account and verify your business.
  • To connect buyers and suppliers and deliver enquiries and quotes.
  • To send codes, service messages and important updates.
  • To process payments and prevent fraud or misuse.
  • To improve the Platform and our services.

4. Who we share it with

When you send an enquiry or post a requirement, the other party can see the details needed to respond, such as your name, contact details and message. Supplier profile information is visible to buyers. We also share data with service providers who help us run the Platform, such as payment, messaging and hosting partners, and when required by law. We do not sell your personal information.

5. Cookies

We use cookies to keep you signed in, remember your preferences and understand how the Platform is used. You can block cookies in your browser settings, but some features may stop working.

6. Keeping your data safe

We use reasonable security measures to protect your information. No online service is completely secure, so please use a strong password and keep it private.

7. How long we keep it

We keep your information while your account is active and as long as needed for legal, tax and dispute purposes. After that we delete or anonymise it.

8. Your choices

You can view and update your details in your account. You may also ask us to correct or delete your information, or withdraw your consent, subject to legal requirements. To make a request, Contact us.

9. Children

The Platform is for businesses and adults. We do not knowingly collect information from anyone under 18.

10. Changes to this policy

We may update this policy from time to time. The date at the top shows when it was last changed. Questions? Contact us.